Measures in the Face of the Current Situation.
Our online store continues to operate normally
To strengthen the security of our equipment, we have established telework for all the functions that allow it.
CUSTOMER ATTENTION: Our customer service is still close to you, active, as normal.
ORDERS: We are taking all necessary preventive measures to ensure the correct preparation of orders.
A small number of staff are working under rotating shifts in order to ensure both internal security and services to our customers.
SHIPPING AND DELIVERY: Shipments will continue to be made through our parcel company, under strict safety and hygiene measures indicated by the health authorities, without limitation in transport activity within the peninsula and the Balearic Islands.
However, we appreciate your patience, as there may be some delay in deliveries.
PAYMENT METHODS: We temporarily delete the cash on delivery method as a protection measure
RETURNS: At the moment, we extend the return period until indefinite date.
If you still have any questions, we will be happy to assist you through our customer service, either via email firstname.lastname@example.org or via Whatsapp on +34 664 546 452.