TERMS OF USE OF THE VIRTUAL GIFT CARD

The Virtual Gift Card is valid for purchases at www.poloclub.com

As buyer, you decide on the amount of the card, choosing between: 25€, 50€, 75€, 100€ and 150€.

With the purchase of the Virtual Gift Card you will receive an email that you can forward to the person you wish to give. This card allows you to make one or more purchases, which can be complemented, if necessary, with another payment method.

The Virtual Gift Card can be used as many times as you wish until the total amount for which it has been issued is used up.

Each Virtual Gift Card from poloclub.com has a unique code and to use it you must enter the code before making the payment.

The Virtual Gift Card expires one year from the date of purchase.

The return of the Virtual Gift Card will be accepted, as long as it has not been used, within a maximum of 15 days from the date of purchase.

Orders containing the the Virtual Gift Card cannot be made with the cash on delivery payment method.

To use your Virtual Gift Card, take the following steps:

Visit the website www.poloclub.com.

Select the product or products you would like to buy.

Enter the code of your Virtual Gift Card before payment, in the check box on the check out page enabled for this purpose, where you can read Gift Card or discount code.

-If the amount of the card is the same as the order, the amount to be paid will be zero.

-If the amount of the Gift Card is less than the cost of the order, you can pay the difference using any payment method available in the store.

-If the amount of the Gift Card is higher than the value of the order, we will deduct this amount from the Gift Card and you will be able to use the remaining balance available for your next purchase.

The balance on the Virtual Gift Card cannot be refunded or exchanged for money.

The Virtual Gift Card cannot be used in a country other than the one in which it was purchased.

The Virtual Gift Card cannot be paid with another Virtual Gift Card.

Virtual Gift Cards may not be compatible with certain discount codes.

The Virtual Gift Card expires one year from the date of purchase. Once expired, the card cannot be renewed or used to purchase products, and the possible balance cannot be reclaimed.

The Virtual Gift Card has the same advantages as the physical gift card, but with faster delivery times, because is sent immediately to the purchaser's email address. By purchasing the Virtual Gift Card you are contributing to reduce the use of paper.

Polo Club is exempt from any liability in the event that the recipient does not receive the Virtual Gift Card for reasons beyond its control, such as, deficiencies or collapse of the lines, inaccuracy of the Virtual Gift Card recipient's data provided or the consideration of the email sent by Polo Club as spam or junk mail.

You can buy the Virtual Gift Card here

Virtual Gift Card return

The term of return of the Virtual Gift Card is the same as for any other product offered at www.poloclub.com. We will accept the return of the Card that has not been used within 15 days from the date of purchase. The refund will be made under the same payment method used for the purchase.

How do I get a refund for items purchased with a Virtual Gift Card?

Refunds will be made directly to the Virtual Gift Card, increasing the available balance.

The balance of the Virtual Gift Card cannot be refunded or exchanged for money.

For any doubt or query you can contact us through our Customer Service, either via email contact@poloclub.com or through Whatsapp at +34 664 546 452.