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Loyals

Shipping - Polo Club

Below, we detail the order estimated delivery times and cost according to their destination.

During sale and special promotion and discount campaign periods – as well as for certain items in whose description is properly stated – standard delivery times may take between 5-7 working days and the express shipping service may not be available depending on workload.

Country of destination Spain Peninsula:

 

TYPE

DELIVERY

AGENCY

ESTIMATED TIME

COST

FREE

STANDARD

PICK-UP POINT

Correos

2-3 working days

2,95 €

From €60

STANDARD

PICK-UP POINT

In Post

2-3 working days

2,95 €

From €60

STANDARD

OFFICE

Correos

2-3 working days

2,95 €

From €60

STANDARD

HOME

Correos

48h

3,95 €

From €60

EXPRESS

HOME

CTT

24h

4,95 €

Never

SATURDAY EXPRESS

HOME

PAACK

24h

5,95 €

Never


Country of destination Spain Balearic Islands:


TYPE

DELIVERY

AGENCY

ESTIMATED TIME

COST

FREE

STANDARD

OFFICE

Correos

72/96h

4,95 €

From €60

STANDARD

HOME

Correos

48/72h

4,95 €

From €60

 

Country of destination mainland Portugal:

 

TYPE

DELIVERY

AGENCY

ESTIMATED TIME

COST

FREE

STANDARD

PICK-UP POINT

In Post

1-4 working days

€2.95

From €60

STANDARD

HOME

CTT

1-2 working days

€3.95

From €60

EXPRESS

HOME

PAACK

24/48h

€5.95

Never

SATURDAY EXPRESS

HOME

PAACK

24/48h

€5.95

Never

 

 

Country of destination Madeira and the Azores:

 

TYPE

DELIVERY

AGENCY

ESTIMATED TIME

COST

FREE

STANDARD

HOME

CTT

7 working days

74.95

Never

 

Free shipping:

Free shipping is available for standard shipping with some transport agencies and for orders over €60 throughout the Iberian Peninsula and the Balearic Islands. . To enjoy this promotion, the customer needs to choose the specific transport agency. 

Express shipping:

For express shipping, the 24-hour delivery time begins from the moment the order confirmation email is sent.

For orders placed after 2 pm (GMT +1), the time will start counting from the next working day.

Delivery times may increase if you cancel a product or change the delivery address once the order has been placed.  The shipping address cannot be changed once the items have been shipped.

Saturday express shipping:

Please note that the parcels are handled by third parties, so the specified delivery times are for guidance purposes only. Possible delays due to payment authorisations or exceptional transport conditions (exceptional weather conditions, strikes, etc.) are not considered when calculating these delivery times.

 If customers, or a person authorised by them, are not able to receive the Order on the date and place agreed, they shall contact POLO CLUB EUROPE SLU by email at contact@poloclub.com to agree another time for the delivery. If the order cannot be delivered at the agreed place and date, the carrier shall contact the customer to agree a new delivery date. In the event that the Order could not be delivered for reasons unrelated to POLO CLUB EUROPE SLU, the Order shall be returned to our warehouse. If, within 30 days of the attempted delivery, the customer cannot be contacted or refuses to receive the goods, the order shall be considered abandoned, and POLO CLUB EUROPE SLU reserves the right not to refund it.

*Updated: January 2024

Details

Description

Select your size

Size guide

Size Guide

* The measurements of the size guide are based on measurements taken directly on the garment. Measures expressed in centimeters.

* If you have a measurement between two sizes, it is preferable that you select the larger size.

* For any questions you can contact us at contact@poloclub.com